Last Updated: December 1, 2024
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Text425 cecMessages.425 cecYou425 cechave425 cecthe425 cecchoice425 cecto425 cecopt-in425 cecto425 cecreceiving425 cectext425 cecmessages425 cecand425 cecalerts425 cecon425 cecthe425 cecmobile425 cecphone425 cecnumber(s)425 cecyou425 cecdisclose425 cecto425 cecus.425 cecOnce425 cecyou425 cecopt-in,425 cecwe425 cecmay425 cecsend425 cecyou425 cectext425 cecmessages425 cec(i)425 cecregarding425 cecyour425 cecaccount425 cecand425 cecyour425 cecorders;425 cec(ii)425 cecabout425 cecour425 cecproducts425 cecand425 cecpromotions425 cec(including425 cecadvertisements,425 cecsales,425 cecand425 cecspecial425 cecoffers);425 cec(iii)425 cecto425 cecinvestigate425 cecor425 cecprevent425 cecfraud;425 cecand425 cec(iv)425 cecto425 cecalert425 cecyou425 cecin425 cecthe425 cecevent425 cecof425 cecan425 cecissue425 cecwith425 cecany425 cecof425 cecyour425 cecpurchases.425 cecYou425 cecdo425 cecnot425 cechave425 cecto425 cecopt-in425 cecto425 cectext425 cecmessages425 cecand425 cecalerts425 cecto425 cecuse425 cecand425 cecenjoy425 cecour425 cecwebsites425 cecor425 cecproducts.425 cecIf425 cecyou425 cecopt-in,425 cecstandard425 cectext425 cecmessaging425 ceccharges425 cecmay425 cecapply.425 cecYou425 cecmay425 cecchoose425 cecto425 cecopt-out425 cecof425 cecour425 cectext425 cecmessages425 cecand425 cecalerts425 cecat425 cecany425 cectime425 cecby425 cecsending425 cecus425 ceca425 cectext425 cecmessage425 cecfrom425 cecyour425 cecmobile425 cecphone425 cecwith425 cecthe425 cecword425 cecSTOP,425 cecSTOP425 cecALL,425 cecEND,425 cecQUIT,425 cecCANCEL425 cecor425 cecUNSUBSCRIBE,425 cecand425 cecwe425 cecwill425 cecunsubscribe425 cecyou425 cecfrom425 cectext425 ceccommunications.
Mobile425 cecApp.425 cecIf425 cecyou425 cecno425 ceclonger425 cecwish425 cecto425 cecprovide425 cecus425 cecwith425 cecinformation425 cecthrough425 cecone425 cecof425 cecour425 cecmobile425 cecapps,425 cecyou425 cecmay425 cecdelete425 cecor425 cecdeactivate425 cecyour425 cecaccount425 cecthrough425 cecthe425 cecapp.
PRIVACY425 cecOF425 cecCHILDREN
Our425 cecServices425 cecare425 cecnot425 cecintended425 cecfor425 cecchildren,425 cecand425 cecwe425 cecdo425 cecnot425 cecknowingly425 ceccollect425 cecpersonal425 cecinformation425 cecfrom425 cecchildren.425 cecIf425 cecwe425 cecbecome425 cecaware425 cecthat425 cecwe425 cechave425 ceccollected425 cecpersonal425 cecinformation425 cecfrom425 ceca425 cecchild,425 cecwe425 cecwill425 cecdelete425 cecit425 cecin425 cecaccordance425 cecwith425 cecapplicable425 ceclaw.
425 cecid=ca>SUPPLEMENTAL425 cecNOTICE425 cecFOR425 cecRESIDENTS425 cecOF425 cecCOVERED425 cecU.S.425 cecSTATES
As425 ceca425 cecsupplement425 cecto425 cecthe425 cecother425 cecinformation425 cecprovided425 cecthroughout425 cecthis425 cecPrivacy425 cecPolicy,425 cecwe425 cecprovide425 cecthe425 cecfollowing425 cecadditional425 cecinformation425 cecas425 ceca425 cecnotice425 cecto425 cecconsumers425 cecin425 cecCalifornia,425 cecColorado,425 cecConnecticut,425 cecOregon,425 cecTexas,425 cecand425 cecUtah425 cecand425 cecVirginia.425 cecWe425 cecmaintain425 cecseparate425 cecnotices425 cecfor425 cecCalifornia425 cecemployees425 cecand425 cecjob425 cecapplicants.
How425 cecand425 cecWhy425 cecWe425 cecCollect425 cecPersonal425 cecInformation.425 cecSMU425 cecmay,425 cecand425 cecin425 cecthe425 cecprevious425 cectwelve425 cec(12)425 cecmonths,425 cechas425 ceccollected425 cecand425 cecused425 cecthe425 cecfollowing425 ceccategories425 cecof425 cecpersonal425 cecinformation:
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Identifiers, including name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers |
Directly from you Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to fulfill and deliver orders, process payments, support our promotions, contests, gift cards, loyalty programs, and sweepstakes, and provide communications, marketing or other services on our behalf |
Processing your purchases of or requests for products or services Communicating with you To support our contests, promotions, loyalty programs, coupons, and sweepstakes Customer service Marketing and advertising To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services |
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Personal records, including name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit or debit card number, other financial information (including gift cards) This category includes the information described in Cal. Civ. Code § 1798.80(e). |
Directly from you Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to fulfill and deliver orders, process payments, support our promotions, contests, gift cards, loyalty programs, and sweepstakes, and provide communications, marketing or other services on our behalf |
Processing your purchases of or requests for products or services Communicating with you Supporting our contests, promotions, loyalty programs, coupons, and sweepstakes Customer service Marketing and advertising To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services |
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Characteristics of protected classifications, including gender, age, and date of birth |
Directly from you Our affiliated brands and companies Data analytics providers Data brokers
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Communicating with you To support our contests, promotions, loyalty programs, coupons, and sweepstakes Marketing and advertising To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes Customer service To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies |
Directly from you Automatically when you use our Services Advertising networks Data analytics providers Social networks Vendors that help us to fulfill and deliver orders, process payments, support our promotions, contests, gift cards, loyalty programs, and sweepstakes, and provide communications, marketing or other services on our behalf |
Processing your purchases of or requests for products or services Communicating with you Supporting our contests, promotions, loyalty programs, coupons, and sweepstakes Customer service Marketing and advertising Tailoring our content or otherwise personalizing the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Internet or other electronic network activity information, including browsing history, search history, and information regarding interactions with our websites, applications, or advertisements |
Directly from you Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to fulfill and deliver orders, process payments, support our promotions, contests, gift cards, loyalty programs, and sweepstakes, and provide communications, marketing or other services on our behalf |
To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Marketing and advertising Tailoring our content or otherwise personalizing the Services Customer service |
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Geolocation data, including the location of the consumer inferred from IP address or mobile app usage |
Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to fulfill and deliver orders, and provide communications, marketing or other services on our behalf |
Processing your purchases of or requests for products or services Customer service Marketing and advertising To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity Tailoring our content or otherwise personalizing the Services |
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Audio, electronic, visual, thermal, olfactory, or similar information, including recorded phone calls and in-store video surveillance |
Directly from you Automatically when you use our Services. For example, if you interact with us by phone or video |
Processing your purchases of or requests for products or services Customer service To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes To help maintain the safety, security, and integrity of our Services, databases and other technology assets, as well as your account, orders, and deliveries Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Professional or employment-related information |
Directly from you |
Supporting our contests, promotions, loyalty programs, coupons, and sweepstakes Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity
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Inferences reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, aptitudes |
Inferred from other categories of personal information we collect Data analytics providers Our affiliated brands and companies
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To better understand how users access and use the Services, to improve the Services, to respond to user desires and preferences, and for other research and analytical purposes Tailoring our content or otherwise personalizing the Services Marketing and advertising Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
Among the categories of personal information listed above, the following categories of personal information we collect may be considered “sensitive” under some state privacy laws:
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Personal information that reveals a consumer’s precise geolocation (location within a radius of 1,850 feet) |
Through our mobile applications
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Helping you locate a SMU location Improving your customer experience Marketing and advertising Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
In addition to the purposes described above, we may use and disclose any category of personal information or sensitive personal information we collect to comply with law, cooperate with and respond to law enforcement requests, or as otherwise required by applicable law, court order, or governmental regulations; to maintain appropriate records for internal administrative purposes; to protect our rights and interests, to resolve any disputes, to enforce this Policy or any of our other policies, to protect the rights or property of another, or to prevent harm; and to evaluate or conduct a merger, sale, or other acquisition of some or all of our organization or its assets.
Our Retention of Personal Information. We keep the categories of personal information described above for as long as necessary or permitted for the purposes described in this Policy or otherwise authorized by law. More details about our retention practices are set forth above.
Disclosure of Personal Information. The following charts summarize how we disclose personal information. Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for advertising or disclose personal information to our affiliated brands may be considered "sales" or "sharing" under some state privacy laws. We do not have actual knowledge that we sell or share the personal information of anyone under 16 years of age.
The first chart below shows the categories of personal information that we share for purposes of targeted / cross-context behavioral advertising or otherwise "sell" for non-monetary consideration. The second chart describes the categories of personal information we disclose for a business or commercial purpose.
Sales and Sharing of Personal Information
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Identifiers |
Our affiliated brands and companies Advertising partners and social media platforms |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Personal records |
Our affiliated brands and companies Advertising partners and social media platforms |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Characteristics of protected classifications |
Our affiliated brands and companies Advertising partners and social media platforms |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Commercial information |
Our affiliated brands and companies Advertising partners and social media platforms |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Internet or other electronic network activity information |
Our affiliated brands and companies Advertising partners and social media platforms |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Geolocation Data |
Our affiliated brands and companies Advertising partners and social media platform |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, ad targeting, remarketing, and customized advertising content |
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Professional or employment-related information |
Our affiliated brands and companies |
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Inferences |
Our affiliated brands and companies |
Analytics, data strategy, consultation on, development or improvement of products and services, marketing, advertising, and related services for the benefit of Focus Brands and its affiliated companies, and brands Co-marketing, targeted advertising, remarketing, and customized advertising content |
Disclosures for a Business or Commercial Purpose
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Personal Information |
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Identifiers |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Personal records |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Characteristics of protected classifications |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Commercial information |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Internet or other electronic network activity information |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Geolocation data |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Audio, electronic, visual, thermal, olfactory, or similar information |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Performing services on our behalf (e.g., providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Professional or employment-related information |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies |
Performing services on our behalf (e.g., supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, or other services on our behalf) Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Inferences |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Performing services on our behalf (e.g., providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Auditing, related to ad impressions Ensuring security and integrity of personal information Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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Sensitive Personal Information |
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Personal information that reveals a Social Security, driver’s license, state identification card, or passport number |
Our affiliated brands and companies Service providers that we use to support our business and operations |
Services performed on our behalf (e.g., providing communications, cloud hosting, and other support relationships) Ensuring security and integrity of personal information Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity |
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Precise geolocation |
Our affiliated brands and companies Service providers that we use to support our business and operations Professional advisors, external auditors, and government bodies
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Processing your purchases of or requests for products or services Performing services on our behalf (e.g., fulfilling and delivering orders, processing payments, supporting our promotions, contests, gift cards, loyalty programs, and sweepstakes, and providing communications, technical, analytical, web hosting, cloud hosting and mobile application support, or other services on our behalf) Providing advertising and marketing services (except for cross-context behavioral advertising) Short-term, transient use, including, but not limited to, non-personalized advertising Auditing, related to ad impressions Ensuring security and integrity of personal information Debugging to identify and repair errors that impair existing intended functionality Detecting, investigating, or protecting against malicious, deceptive, fraudulent or illegal activity |
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California Privacy Rights
If you are a California resident who interacts with us who interacts with us as a consumer, vendor, or business contact (collectively “California residents”), you have the right to submit requests relating to your personal information in accordance with the California Consumer Privacy Act (“CCPA”) and other California privacy laws.
Right to Opt Out of Sales and Sharing. You have the right to direct us not to sell or share your personal information. To opt out of the sale or sharing of personal information through tracking technologies such as cookies and pixels, please go to the Your Privacy Choices link in the cookie banner or the footer of the website where you want to opt out. If you wish to opt out of offline sale or sharing of your personal information, you may submit an opt-out request by clicking here, or by calling our toll-free at 1-210-797-2228. If you choose to use the Global Privacy Control (GPC) browser signal, or any other opt-out preference signal, you will be opted out of online, cookie-based sales and sharing of personal information associated with the browser for which you have enabled the signal. If you use multiple browsers or devices, you will need to activate the signal for each one that you use.
Right to Know. You have the right to know:
Deletion. You have the right to request that we delete personal information that we collected from you, subject to certain exceptions. In response, we will delete, and instruct any applicable service providers or contractors to delete, your personal information, unless an exception applies. Where we use deidentification to satisfy a deletion request, we commit to maintaining and using the information in deidentified form and will not attempt to reidentify the information.
Correction. If you believe that personal information we maintain about you is inaccurate, you may submit a request for us to correct that information. Upon receipt of a verifiable request to correct inaccurate personal information, we will use commercially reasonable efforts to correct the information as you direct.
Right to Limit Use and Disclosure of Sensitive Personal Information. You may direct us to limit the use and disclosure of your sensitive personal information to uses/disclosures that are reasonably necessary to provide our goods and services, or as needed: to ensure security and integrity; to prevent fraud or illegal activity; for physical safety; for short-term, transient use, including for non-personalized advertising; to perform services on behalf of the business; and to verify or maintain the quality or safety of a service or device owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance such services or devices.
Non-Discrimination Rights. You have the right not to be discriminated against for exercising your CCPA rights. This means that, consistent with California law, we will not deny providing our products or services to you, charge you different prices or provide a different level or quality of products or services to you unless those differences are related to the value of your personal information.
How to Submit a Privacy Rights Request. You can submit your request using the online request form found here or by calling our toll-free CCPA Request Hotline at 1-210-797-2228 You are not required to create an account with us to submit a request.
Only you, or someone you authorize to act on your behalf, may make a request related to your personal information. If you designate an authorized agent to make a request on your behalf, you will still need to verify your identity directly with us before your request can be processed. An authorized agent may submit a request on your behalf using the webform or phone number listed above.
Certain CCPA privacy rights requests are subject to a verification process. If you submit a request to know, request to delete, or request to correct, you will be asked to log into your account or to provide 2-3 pieces of personal information that we will match against our records to verify your identity. We will not fulfill a CCPA privacy rights request unless we have been provided sufficient information for us to reasonably verify that the requestor is the person about whom we collected the personal information or that person’s authorized agent. Please follow any instructions provided and promptly respond to any follow-up inquiries so that we may confirm your identity.
Our Financial Incentive Offers. From time to time, we offer coupons, specials, or other discounts to consumers who have opted-in to the receipt of promotional communications from us by providing us with certain personal information, such as an email address or a phone number. Occasionally, we also offer consumers the opportunity to enter contests and sweepstakes. Consumers who share certain personal information with us by entering have a chance to win the contest or sweepstake. Each contest or sweepstake is governed by its own terms, and the specific financial incentive offered will be detailed in such terms.
Consumers may also join our free rewards program, My SMU Rewards. You will be enrolled in our rewards program only after you provide prior opt-in consent. Participation in our rewards program gives consumers the opportunity to accrue points with qualifying purchases that can be redeemed for rewards.
Material Terms of Our Financial Incentive Offers
When we offer coupons, specials, or other discounts that may be deemed a financial incentive, the offer will include an explanation of its material terms. The nature and value of any such offer or financial incentive may differ depending on the benefit provided and what information we collect. Most financial incentives that we offer will involve one or more of the following categories of personal information: identifiers, personal records, commercial information (such as purchase records), and inferences.
Our rewards program is subject to our Terms and Conditions. The My SMU Rewards program collects the following categories of personal information: identifiers (such as name and email address), personal records (such as telephone number), characteristics or protected classifications under California or federal law (such as gender), commercial information (such as purchase records), professional or employment-related information, and inferences.
Financial Incentive Offer Opt-In Consent and Right to Withdraw
Participation in our financial incentives, including the My SMU Rewards program, requires your prior opt-in consent. You can opt-in to participate in our financial incentives by checking the opt-in box when you sign up for an account, or by entering a contest or sweepstakes we sponsor. You may opt out of marketing emails at any time by following the opt-out instructions contained in any marketing email we send to you.
Similarly, you may withdraw from our rewards program by deleting or deactivating your account through the website. Please see our for instructions. If you delete your profile, you will lose any points, rewards, and offers that have accrued.
Our Good Faith Valuation of California Consumers’ Personal Information
Our offers and financial incentives may be individualized to each consumer, or a group of consumers, based on one or more factors. Nonetheless, each offer or financial incentive related to the collection, retention, and other use of your personal information is based upon our reasonable determination of the estimated value of such information, which takes into consideration, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, and other relevant factors related to the estimated value of such information to our business, as permitted under the CCPA. Thus, the value of a consumer’s personal information will depend on the specific offer or financial incentive. With respect to the My SMU Rewards program, we treat the value of consumer data collected through the program as the equivalent of relevant expenses related to the collection and retention of consumer’s personal information as part of the program.
California’s Shine the Light Law. California consumers may ask SMU to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. California consumers may make one such request per calendar year.
To make this request, you may contact SMU at Email Address or send a letter to 5620 Glenridge Drive NE, Atlanta, GA 30342. In your request, please state that you are a California consumer making a request under California’s Shine the Light Law and provide a current California mailing address for our response. Please allow up to thirty (30) days for a response. SMU reserves its right not to respond to such requests submitted to addresses other than those specified in this paragraph.
Please note that rights under the CCPA and California’s Shine the Light law must be exercised separately.
Privacy Rights for Consumers in Covered States Other Than California
If you are a consumer who lives in Colorado, Connecticut, Oregon, Texas, Utah or Virginia, you have the right to submit certain requests relating to your personal information as described below. To exercise your rights, please submit a request through our webform or call us at 1-210-797-2228. To opt out of targeted advertising, go to the Your Privacy Choices link in the cookie banner or the footer of the website where you want to opt out. Please note that we may need to authenticate your identity before your request can be processed. For authentication, you will be asked to log into your account or to provide 2-3 pieces of personal information that we will match against our records.
Right to Access and Data Portability. You have the right to confirm whether we are processing your personal information, to access your personal information, and to obtain a copy of personal information you provided to us in a portable format. Oregon consumers may also request a list of third parties to which we disclosed personal information.
Right to Correct. You have the right to request that we correct inaccuracies in your personal information, taking into account the nature of the personal information and our purposes for processing it.
Right to Delete. You have the right to request that we delete your personal information, subject to exceptions
Right to Opt Out. You have the right to opt out of the following uses of your personal information: (a) targeted advertising; (b) the sale of personal information; and (c) profiling in furtherance of decisions that produce legal or similarly significant effects concerning your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. We do not sell personal information in exchange for money or engage in practices that qualify as profiling producing legal or similarly significant effects under applicable state privacy laws. To opt out of targeted advertising and/or non- monetary “sales” of personal information, please submit a request as outlined above. If you choose to use a browser-based opt-out signal, such as the Global Privacy Control, you will be opted out of cookie- based sales or sharing of personal information and will need to turn it on for each browser you use. If you are an authorized agent submitting an opt-out request on behalf of a consumer where allowed by law, please follow the instructions provided above and within our webform. We use commercially reasonable efforts to authenticate the identity of the consumer to whom the request relates and the authorized agent’s authority to act on the consumer’s behalf.
Right to Appeal. Sometimes we are unable to process requests relating to your personal information, in which case, your request will be denied. If your privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request using our webform.
Please note that if you make a privacy rights request, we will retain a record of your request for recordkeeping purposes.
Loyalty Program Disclosures for Colorado Residents
The purpose of this section is to notify Colorado consumers about how we use personal information in connection with our loyalty program, My SMU Rewards. You have the right to delete your personal information associated with your My SMU Rewards account; however, if you delete your personal information, we will be unable to link your rewards to your account, and therefore you will be unable to receive benefits from the program.
The chart below identifies the categories of personal information that we collect, sell, or process for targeted advertising, and the third parties who receive these categories of personal information in connection with My SMU Rewards.|
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Identifiers Personal records Gender Personal records Commercial information/purchase records Inferences |
Advertising Partners Loyalty Program Partners as Described Below |
The chart below identifies our loyalty program partners, and the program benefits provided by each partner.
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Points, discounts, and other rewards associated with the My SMU Rewards program |
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Partner Businesses |
Enhanced or additional rewards or discounts |
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AARP |
Enhanced or additional rewards or discounts for AARP members |
For more information about how we process your personal information, please click here.
Additional Information for Nevada Residents
Nevada law provides residents the right to opt out of the “sale” of “covered information” to third parties, including but not limited to name, address, social security number, telephone number, email address, and other information through which a person may be contacted. Our uses of your personal information are not sales under Nevada law. If you have any questions or if you would like to receive notice by email in the event we should engage in “sales” of personal information under Nevada law in the future, please contact us using the contact information provided below.
INTERNATIONAL USERS
SMU is based in the United States. If you are using our Services outside the United States, please be aware that personal information we obtain about you may be transferred to and processed in the United States or other jurisdictions outside your own. Your personal information may be accessible by public authorities where it is processed. By using our Services and providing your personal information, you acknowledge that your personal information may be transferred to and processed in jurisdictions other than your own. Please be aware that the data protection laws and regulations that may apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.